Improving consumer verification using confidence calibration and thresholding
In the past year, our team’s current focus has shifted to building robust and scalable voice-bots for US companies. In particular, we...
Speech-First Conversational AI Revisited
In Machine Learning, May 11, 2023Incorporating context to improve SLU
In Machine Learning, Aug 04, 2022
Evaluating an ASR in a Spoken Dialogue System
An ASR (automatic speech recognition) is an integral component of any voice bot. The most popular metric that is used to evaluate the...
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Improving consumer verification using confidence calibration and thresholding
In the past year, our team’s current focus has shifted to building robust and scalable voice-bots for US companies. In particular, we...
In Machine Learning, Jan 09, 2024Speech-First Conversational AI Revisited
Around last year, we shared our views on how nuances of spoken conversations make voicebots different than chatbots. With the recent ...
In Machine Learning, May 11, 2023Incorporating context to improve SLU
Introduction In task-oriented dialogue systems, the spoken language understanding, or SLU, refers to the task of parsing the natural ...
In Machine Learning, Aug 04, 2022Investigating Label Noise in intent classification datasets and fixing it
Introduction
In Machine Learning, Jun 19, 2022Theory of Mind and Implications for Conversational AI
When a diplomat says yes, he means ‘perhaps’; When he says perhaps, he means ‘no’; When he says no, he is not a diplomat.
In Machine Learning, Theory of Mind, May 19, 2022End of Utterance Detection
This blog post is based on the work done by Anirudh Thatipelli as an ML research fellow at Skit.ai
In Machine Learning, Apr 24, 2022Turn Taking Dynamics in Voice Bots
One of the challenges in building an interactive voice bots is accounting for turn taking behaviour. Turn-taking is a difficult probl...
In Machine Learning, Mar 07, 2022Feature Disentanglement - I
The main advantage of deep learning is the ability to learn from the data in an end-to-end manner. The core of deep learning is repre...
In Machine Learning, Feb 22, 2022Speaker Entrainment
In this post, we will discuss the phenomenon of speaker entrainment and the insights we gained when designing a voice-bot that entrai...
In Machine Learning, Feb 04, 2022